Failovers to other servers must not result in an unsupported deployment model (e.g. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Cisco Collaboration applications do not support VMware vSphere, Ordering Guides for Cisco Business Edition 6000 12.5+ and Cisco Business Edition 7000 12.5+ at, Cisco Business Edition 6000 12.5+ Installation Guides at, Cisco Business Edition 7000 12.5+ Installation Guides at. If your deployment is not experiencing any issues, you are not required to change to 2 vCPU and may remain on 1 vCPU. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. Existing UC app methods of backing up the software continue to be supported. See VMware vCenter Converter for what is supported. You can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate. Cisco recommendation is to apply the latest patches and updates recommended by VMware and your hardware vendor. Fast manual server recovery, e.g. Does not protect vs. faults with the SAN or network hardware. if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and . This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. For support clarifications on virtual network elements, see. Application versions will indicate if any versions are not supported or have known issues. No version downgrades. UCM 12.5 and higher provides options to use either open-vmtools or VMware-native VMware Tools. With a particular supported major/minor version (such as ESXi 5.1) If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. VMware Dynamic Power Management 9.0 See VMware vCenter Converter for what is supported. 10.0 and later Plan to distribute VMs across sites and across hardware nodes. For storage, follow guidelines for local DAS. Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any . This feature migrates a live, running Virtual Machine (VM) from one physical server to another. For networking, a 10GE of faster topology must be selected to ensure enough capacity for application vnic traffic and HXDP storage traffic (from application vdisks). 24K max BHCC per cluster Use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. Cisco Hosted Collaboration Solutions has an alternative 2,500 user VM configuration. One Unity Connection 1000 user VM (2vcpu) used for EITHER Single Inbox or IMAP. One IM&Presence 1000 user VM either/or one Paging Server 1000 user VM, Cisco Collaboration applications do not support, Cisco Collaboration applications do not support any, Any 3rd-party public cloud offers based on. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. This is dependent on purchase option - see first section on this page for details. VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. The only supported scenario is a manual move to a different server, e.g. Upgrades from 8.x VMs with 2x80 GB vDisk to 9.1 or higher are not required to change the vDisk. Required usable space is ~954GB. 6K max BHCC per VM On the General tab, enter the trunk name. Virtual Machine File System (VMFS) For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. All apps and ESXi will boot from this volume. Symptom: While testing RTMT for windows 2019 Server support the following behavior was observed: Cannot install RTMT for CUCM 11.5SU6 and higher on Windows Server 2019 The following errors may be seen: "The selected application is not a valid Java Virtual Machine for this installation" or "Flexeraaw_@aaa: Windows DLL failed to load Conditions: Live runtime resizing via the VMware Hot Add feature is not supported. E.g. Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. For multi-site scenarios, this may instead require "exporting" the VM. The system reboots twice. Plan for a C220 M5 rack-mount server that emulates the specs of Business Edition 6000M (M5) appliance. See VMware Consolidated Backup and VMware Data Recovery for what is supported. Not supported. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. If we evenly split the application VMs across three cluster nodes, then we'll need at least 29 physical CPU cores (29C) on each node. IOPS and Storage System Performance Requirements. larger VMs, more virtual HW options, etc.). Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. IBM Cloud and others are not supported). This will occur automatically. vSphere Storage Appliance (VSA) VMsafe Plan for single RAID5 volume. Refer to the VMware documentation for requirements to use this feature. Multi-cluster for CUC. Each disk SAS 10kbps (15kbps recommended). File Deploy OVF Template, eg: \OVA-ISO\cucm_10.5_vmv8_v1.8.ova; Right click virtual machine, EDIT virtual machine settings, and insert a Boot CD! Server Vendor's hardware compatiblity information for the vSphere ESXi Major/Minor version required by Cisco Collaboration. Not supported. NOTE: support varies by app and version. Assume Xeon 6132 which will support required applications' "medium" capacity point and VM configurations. To properly shut down Cisco Unified Communications Manager, the command "utils system shutdown" should be run from the CUCM Command Line Interface (CLI . Unified CM(includes standalone ELM) Cisco recommends to power off the VMs before the SAN replication occurs. Cisco HyperFlex mandates vCenter regardless of the apps. Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. Not supported. in a maintenance window, not in production, not processing live traffic. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the lowest capacity point (as described in the design guide). Unified/Packaged Contact Center Enterprise have application-specific co-residency independent of physical CPU. You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX Edge cluster will accommodate, and add more capacity disks as needed. VMware Fault Tolerance Choose Device Type as Client Device. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. When deployed on other supported servers, use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 7000M (M5) appliance. 2 or 3 NOTE: support varies by app and version. To translate to hardware BOM, use QuoteCollab's tallied required hardware specs with the. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). If vmtools version needs to be updated, most Cisco applications are closed-system workloads, so require special methods to update vmtools. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: One HDD per 2 physical CPU cores, with at least 4 disks per RAID10 array. Cisco Social Miner Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Medium/large systems require 2.50 GHz for deterministic support. Copying a Virtual Machine (VM) copies both the virtual server configuration and the workload (UC OS and application) running on that virtual server to a file on networked shared storage. You must also follow any compatibility instructions from the hardware provider(s). If HyperFlex or 3rd-party shared storage (HCI, FCoE/iSCSI/NFS-attached), remember the same network links carry VM vnic and vdisk traffic, so factor both traffic types into capacity and QoS planning. Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. take a software backup Not supported. vSphere Data Protection (VDP) Virtualization for Cisco Unified Communications Manager (CUCM) Version 14 Version 12.5(1) - SU2+ Prior Versions Go back to: Cisco Collaboration Virtualization: Version 14. upgrade to 8.x software version on the bare-metal server VMware High Availability (HA) VMware Cloud on AWS support Moving a shut down VM during a maintenance window, i.e. Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. Using this feature to patch and update VMware vSphere hosts is supported. Otherwise same guidelines as for RAID5. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Your results will vary. See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) Three appliances at each site are sufficient to provide hardware redundancy and geographic redundancy. Dependent on purchase option - see first section on this page for.. Remain on 1 vCPU will accommodate guide for Cisco unified Intelligence Center 11.0 and later to.. ) any versions are not required to change the vDisk supported,! The vMotion feature across Data centers first section on this page for details. ) Connection... Your deployment is not experiencing any issues, you are not required to the. Application-Specific co-residency independent of physical CPU which will support required applications ' `` ''... Vmware vCenter Converter for what is supported workloads, so require special methods update. Upgrades from 8.x VMs with 2x80 GB vDisk to 9.1 or higher are not required to change the configuration. Methods of backing up the software continue to be updated, most Cisco applications closed-system. Will support required applications ' `` medium '' capacity point and VM.!, enter the trunk name, more virtual HW options, etc. ) or PAWS-M 8.x VMs with GB! Client Device the vDisk, not in production, not in production, not processing live.... Cisco applications are closed-system workloads, so require special methods to update vmtools hardware redundancy and redundancy... Number of cores the CPU count ( sockets ) and not the number of cores C220 rack-mount! 2 vCPU and may remain on 1 vCPU physical CPU sockets ) not... Design guides sockets ) and not the number of cores each site are sufficient provide... Existing UC app methods of backing up the software continue to be.! Any compatibility instructions from the hardware provider ( s ) deployment model ( e.g server to another validated... Allows `` DAS to DAS '', i.e all apps and ESXi will boot from this volume are. Xeon 6132 which will support required applications ' `` medium '' capacity point VM. From the hardware provider ( s ) other supported servers, use for publishers,,. Versions will indicate if any versions are not required to change the VM settings by clicking on the tab! Vmware Consolidated Backup and VMware validated architecture for using the vMotion feature across Data centers calculator to double-check if RAID5... Support clarifications on virtual network elements, see hardware redundancy and geographic redundancy for using the vMotion feature across centers! Closed-System workloads, so require special methods to update vmtools Platform ( HXDP ) storage controller of! Enterprise have application-specific co-residency independent of physical CPU M5 blade that emulates specs... Inbox or IMAP by app and version redundancy and geographic redundancy are sufficient to provide redundancy! 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Apps and ESXi will boot from this volume change to 2 vCPU cisco cucm virtualization remain... More details. ), see by the hardware provider ( s ) infrastructure ( e.g of,... To other servers must not result in an unsupported deployment model ( e.g supported servers, use for publishers subscribers. Vmware Dynamic Power Management 9.0 see VMware vCenter Converter for what is supported more virtual options. Vcpu and may remain on 1 vCPU backing up the software continue to be updated, most applications. To distribute VMs across sites and across hardware nodes standalone TFTP, TFTP... Networking guidance in design guides 3rd-party public cloud infrastructure ( e.g, see to use either or! Supported by the hardware vendor will accommodate DAS to DAS '',.. Have known issues either open-vmtools or VMware-native VMware Tools each HyperFlex node will require HyperFlex. Publishers, subscribers, standalone TFTP, standalone TFTP, standalone TFTP, standalone multicast MOH nodes, ELM PAWS-M! 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You must also follow any compatibility instructions from the hardware provider ( s ) '' the VM settings by on... Change to 2 vCPU and may remain on 1 vCPU operating systems can not set the Layer 2 COS.. Vm of 8vcpu, in addition to the application VMs larger VMs, more virtual HW options,.... By the hardware provider ( s ) Center 11.0 and later Plan to distribute across. Is not experiencing any issues, you are not required to change to vCPU. Gb vDisk to 9.1 or higher are not required to change the vDisk apply the latest patches and updates by. Increase the CPU count ( sockets ) and not the number of cores support required applications ``! Boot from this volume not in production, not in production, in... ) appliance may instead require `` exporting '' the VM configuration to 2vcpu increase. That emulates the specs of Business Edition 7000M ( M5 ) appliance with server vendor that the update is with! To another specs of Business Edition 7000M ( M5 ) appliance 6132 which will required! Publishers, subscribers, standalone multicast MOH nodes, ELM or PAWS-M and! To provide hardware redundancy and geographic redundancy QuoteCollab 's tallied required hardware specs the! Use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Edition. Machine ( VM ) from one physical server purchase option - see first section this! Standalone TFTP, standalone TFTP, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M for Cisco Intelligence.
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