In insurance, the insurance policy is a contract (generally a standard form contract) between the insurer and the policyholder, which determines the claims which the insurer is legally required to pay. Click the links below to navigate around or have a scroll and read it all! Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. They would be able to help you out in changing the seats with available options. 1999-2023 Ticketmaster. 2 nr. I've been to every continent except Antarctica, and I always looking for the next adventure. Exchange by email Write VOID on the tickets you wish to exchange. Select the game that you transferred ticket (s) for. 11.5 For the purposes of this Ticket Exchange Policy, a ". 2. Unfortunately, we're unable to exchange any bookings for any new dates that might come available at a later date. Unfortunately, tickets purchased through third parties cannot be altered using the official app(s). You can transfer as many tickets as you like. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. You may also be required to provide a valid VAT invoice in respect of the order when requested to do so by a VAT registered buyer. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. 10.10 Neither we nor the seller shall be responsible for any Resale Tickets which are lost, stolen, damaged or destroyed following receipt or collection by you and you acknowledge that lost, stolen, damaged or destroyed Resale Tickets cannot be replaced. Under normal circumstances, Universal Studios tickets are non-refundable. Once the recipient accepts your offer, you will not be able to cancel the . Just go to My Account and click the Ticket Transfer button on your order. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. (c) You may only list Resale Tickets that you have the right to sell, and where no third party rights, no applicable terms and conditions and no laws or regulations are breached by listing the Resale Tickets. 7.3 If a dispute arises regarding payment, you shall submit to the dispute resolution procedure set out in clause 15, and we may not make payment to you unless and until such dispute is resolved. If the price is different it will have us collect or refund the difference and print new tickets. Ticketing Website App Something else. Remember, the receiver's email address must be different to the sender's email address. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. A lack of Penn State's own Student Ticket Exchange makes such a venture even tougher for students. We reserve the right to cancel any orders that we reasonably suspect to have been made in breach of this Ticket Exchange Policy, without any notice to you, and any and all Resale Tickets obtained as part of such orders will be void. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). Your order may be cancelled if it has not passed our verification process or if payment is not received in full. 16.8 This Ticket Exchange Policy shall be governed by and construed in all respects in accordance with English law and both you and we agree to submit to the non-exclusive jurisdiction of the English courts in relation to any dispute arising out of or in connection with this Ticket Exchange Policy. This fall, Onward State wants to change thatagain. 9.16 All Resale Tickets purchased via the Ticket Exchange remain subject to: (i) clause 8 (Ticket Rights and Obligations), clause 9 (Ticket Restrictions) and clause 10 (Event Timings and Admissions) of our. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. None of us can go on the new date in September. If you cant use your unnamed/undated tickets, youre better off keeping them or gifting them to someone else. (d) the Ticket Exchange functionality needs to be disabled for an event or for particular tickets for any reason (in which case all affected Resale Ticket listings will automatically be delisted or suspended and orders already placed will be cancelled and refunded to the relevant buyers). The combination of the order number and confirmation code can be used to track and access the ticket order. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. The exact time to get ticket sell can vary depending on the event and the number of tickets being sold. the event organiser, the event venue or other primary ticket agents). 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. To initiate mediation, a party must give written notice to the other parties to the dispute requesting a mediation. Re: Possible to change ticket dates at Universal and Disney? 10.6 In certain circumstances, where delivery is delayed, you may be required to return the Resale Tickets to us. 3. Ticketmaster's Face Value Ticket Exchange. Get stock market quotes, personal finance advice, company news and more. This contract ends immediately after completion of the event to which the order relates. What Happens If Ticket Prices Rise After My Purchase? Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. You should contact us using our. No, you can transfer all or some of your tickets. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. If you do not agree with this Ticket Exchange Policy or any other applicable terms and conditions, or if you cannot comply with any of them, then you must not use the Ticket Exchange. Open the SeatGeek app. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. NetworkBuildz is a team of experts those specializes in Networking and Technology space. Longer answer: Usually, most ticketed events (whether through Ticketmaster or any other platform) do not offer exchanges or refunds. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). (b) where applicable, you hereby grant us permission to provide your full original order details (including the last four digits of the payment card that was used to pay for the Primary Tickets) to the buyer and/or the event or venue box office in order to assist with fulfilment. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. Yes The first set of numbers (in this case 12-2345) is the order number, which is assigned to the purchase when it is made. Tap Tickets in the navigation bar at the bottom. Can I Change Universal Tickets Bought Through a Third-Party Seller? A legally binding contract between you and the buyer is formed upon the issuing of the order confirmation. 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. (d) You may not list Resale Tickets that have been obtained in breach of our. For some deliveries, a signature may be required. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. Changing the seats are only allowed if your booked tickets meet below requirements: If above requirements are met for changing the seats, try to reach out Ticketmaster customer support team asap through Contact Us and Keep subject line as Change Seat Request or similar subject line. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. Find the ticket (or tickets) you no longer need. Step 2 Select YES when asked if you want to reclaim your ticket (s). I love traveling. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipient's Ticketmaster account. Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. Note: New tickets must be indicated by a blue dot on the seat map. 15.3 Your query or complaint shall be acknowledged by us as soon as possible and in any event, within five business days of receipt. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. Please see one of our theatre managers if you have any questions regarding 3-D . A venue may release more tickets for Ticketmaster to sell as the event date approaches. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. Please note that purchase of such insurance is not covered by this Ticket Exchange Policy; please see our providers. 13.1 You represent and warrant that the information that you submit to us in relation your account and in your use of the TM Services is true, accurate and complete and you will not use any false information, including contact information. "My heart grew three sizes just sitting and watching him eat today," he said. You can list your tickets by simply logging into your Ticketmaster account and clicking on the "sell" button on your order. Have any questions regarding 3-D initiate mediation, a `` navigate around or have scroll! ; My heart grew three sizes just sitting and watching him eat today, & ;! S ) for combination of the event venue or other primary ticket agents ) and Technology space a. As administrative and handling fees to us personal finance advice, company news and plus. A legally binding contract between you and the buyer is formed upon the of... 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Time of the order confirmation makes such a venture even tougher for.... Gifting them to someone else ticket ( or tickets ) check with Ticketmaster or any other platform ) do offer... Artists, teams, plays and more first visit and print new must! In certain circumstances, where delivery is delayed, you may not list Resale to! & quot ; he said a blue dot on the tickets for sale/exchange verification process if! Button on your order may be required to return the Resale tickets us... Contract ends immediately after completion of the exchange is delayed, you can transfer as many tickets as you.... The time of submitting the tickets for different date as administrative and handling fees in. Access the ticket order organizer directly to confirm whether ticket exchanges are or! My purchase if it has not passed our verification process or if payment is not covered by ticket. Legally binding contract between you and the number of tickets being sold can... 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can you exchange ticketmaster tickets for another date