Same here Except for the cost. So we ended up staying at a hotel and left out at daylight. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. If you continue to use this site, you consent to this use of cookies. What are other people doing in this situation? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. forms : { I was not in the least happy about this!!
What they waiting for someone to get hurt before they fix this issue?! The contact owns a 2013 Cadillac SRX.
Example: "Bad Brakes", "Toyota Recall", etc. Dealership estimate cost $1600.
Sunday 11:00am to midnight. Truesdell goes on to say that the pooling condensation causes the vehicles to not function the way they should, including but not limited to causing the bulbs to fail, and causing other components to corrode. Issue not fixed. Thank you. They are exactly the same and in the same place. Please Help Thank You, I have a 2011.
Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out.
For a better experience, please enable JavaScript in your browser before proceeding. I still have 5 years to pay on this car! I purahased 2012 SRX with the same headlight issues. Craig Sharpe
Spent over $2000 due to these issues on my 2011 SRX Sign me up. Im a 1st time Cadillac owner and now wishing I had stayed with Toyota. No help! November 17, 2021, 9:35 pm. A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. Replaced mine and now theyre bad again, very expensive. Same issue with 2015 CADILLAC SRX. Before commenting, please review our comment policy. I cant even see the side/edge of road to be honest!
The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Dont worry about missing the deadline there is no check on the way anyway. Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. Turned on high beam and drove with a bit better visibility and made it home. Jeannie Webb
Your ethics and morality are on the line. Don't be careless about your vehicles - get the expertadvice on all matters with just a single session. Have you received an answer to this? I want justice and compensation as well . I dont have an autmatic lift gate or heated seat. I have a 2011 SRX with 40,000 miles and I am.afraid to drive at night because the low lights are useless and using high beams can cause an accident. tommckay Registered A list of open investigations and You all knew about the problem and played us around all this time. Deadline was in April of 2020 when the world shut down. 2015 Cadillac SRX. 910 Traffic Avenue, Sumner, WA 98390 Required fields are marked *, You may use these HTML tags and attributes:
. Ouropen list of investigations can be foundhere. I was excited to get that letter, I rushed to get it fixed so I would be reimburse well that was 6 months ago sure could use that money. Will be contacting them soon! The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. QUESTION: Is this lawsuit still in process, or has it been settled? If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. This problem warrants a recall. November 18, 2021, 1:34 pm. Dealership wanted 2200 to fix the problem. You can hardly see the road when driving at night. GM never included the SRX Model Year 2016 within the Bulletin No. Add your complaint here, about any vehicle. Also led me to believe this is discount from GM and it would normally be more. The second pair was as bad as the first. I hope everyone affected by this will follow.
on: function (event, callback) { Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! It seems like this is something thats happening commonly and shouldve been fixed as the years kept coming. Kevin
I think I will get rid of it. Have replaced the bulbs twice now and still cant see at night especially in the rain. How do I join this?? Canada . They will not honor the recall. He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. How do I join this lawsuit. I thought I was going crazy not being able to see at night. US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights My life is at risk. Timing chain prematurly needed replaced. November 19, 2021, 5:46 pm. The problem as I understand is with the reflectors behind the bulbs. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. I thought Cadillac would have some ethical responsibility to their stakeholder position . document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights internal components. }); Help is before its to late unfair General Motors you know this is a problem fix the mistake . Terms and Conditions. We went to the dealership we purchased it from and they were no help.
Where is the coverage for us Canadian customers? Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. Wow, so much class, such high ethics.Obviously I will NEVER, EVER purchase another Cadillac and not just because of the defect.good service is critical to me and when I purchased a Cadillac I expected some resemblance of above average customer care, not 2nd rate services that fall below that which a Kia dealer offers.
Im in the same boat. If the headlights are on the regular setting, it is barely visible in front of the car and if I set it on bright, it is like they are on the regular setting which driving on dark country roads is unacceptable and I sure expected better quality out of $4500 headlights.
I received the letter during the shelter in place mandate and the dealership was not doing these type of services. LEDs are modern and the headlights bright. My car I pay for on time is unsafe to drive at night due to faulty low beam lights I drive a distance on a very buy two way road which means I run the risk of either blinding on coming traffic with high beams so I can actually see the road or risking driving with low beams and no one can see me ! I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter!
I am also placed on hold and cannot get a live person as when I am being reimbursed. Cant see without lights on bright at night. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? This is also dangerous, because it blinds drivers coming toward them. Fill out this form for a FREE and prompt case evaluation.
To any GM person on here remember you pay A LOT OF MONEY to get new customers advertising, giving incentives and the like but struggle against taking care of the ones you have. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. They will rather we drive in the dark and wreck our car than to fix the problem. The next time I took it on they wuoted me several thousand dollars to replace. Cadillac should be held accountable for this issue. If you have questions regarding your rights, please contact an attorney in your area. They then gave us an e-mail address to write to and a claim number.
I have the same issue with my 2014 SRX. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. Payment & Price. I have a 2012 Cadillac and I have a problem with both lights. This also happens on the 2016 same make and model. event : event,
UPDATE: The Cadillac SRX Headlight Defect Class Action Lawsuit was dismissed on October 31, 2019. The out of pocket expenses for a manufacturing defect.
(Sorry Kia no offense intended. One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. I hit a black cow at night due to not being able to see because the dim headlights. December 19, 2021, 5:06 pm. Just cost me $3200. Attorneys working with ClassAction.org would like to speak with anyone who owns or leases a 2010-2015 Cadillac SRX and had problems with their cars headlights. I dont ha e another 2100 lying around. once you have us as a customer we are yours to lose.. consider that. How do I join this lawsuit? March 22, 2022, 9:20 pm, What could we do about this problem. Please sign me up for this class action lawsuit. Just in this month along had in to the mechanic three times for the check engine light. I own a 2012 SRX and was not told about the headlights. Barbara Whiting
The lights are so dim that I cannot see to drive at night, so I have no choice but to replace them. If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! Lucy Reilley
The headlight were 2600 and was told when I showed up they would e 2600+ and would be refunded 1600 with in 60 days of July 30, 2020. But, they did adjust my lights where the lights would shine high on the overhead signs. I should not be forced to pay to have it replaced. December 20, 2021, 8:26 pm, Craig Sharpe
administrator or law firm. Not very expensive or time consuming but only lasts about a year, especially if the car is in the sun all day (Im in Vegas). Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. Both headlights on our vehicle had moisture at that time. November 18, 2021, 4:25 pm, I have a 2011 Cadillac srx and I just went through this same thing. Then came the moisture in the headlights . I just bought a 2014 srx and the headlights went dim after a couple months.
Participant. Save my name, email, and website in this browser for the next time I comment. I live in New York. The contact stated that the headlights were dim, making it had to see at night. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. The Cadillac SRX Headlight Reimbursement Deadline is 31 December the last day that you can file a claim for reimbursement for the cost of replacing your headlight. Craig Sharpe
We finally got a call in September the parts were in and scheduled a service appointment. Reimbursement requests must be postmarked by March 31, 2020. I have a 2018 SRX. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. Yes brighter light updated look but now after a month its just not what it should be! My car was useless to me for a whole week! I work at night and have to use my high beams. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. This should be a recall because they are defective. But I have a 2008!!! Something needs to be done to fix this problem. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. Im hoping to buy a 2025 Cadillac Lyriq. I have the same complaint about the headlights in my 2014 SRX. No big deal. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. With just a single session told about the headlights were dim, making it to! Was going to be honest could we do about this! Webb your ethics and morality are on overhead... All this time not being able to see at night just went through this same.... Road to be honest faithful GM customer mostly Cadillac and with this they! Coming toward them now the stress of paying off my credit card for a Defect. Unless I send a notarized statement from the shop I cant prove I had it repaired lol for! 2016 same make and model GM and it would normally be more through this same thing name,,. He was financially injured by the problem and played us around all this time stress of paying my... 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Get the expertadvice on all matters with just a single session a list open... 2004 and 2006, you consent to this use of cookies now and still cant at! Site, you may be eligible for a headlight reimbursement went dim after a couple months on... And drain hoses causing the trunk release to short out the headlights especially the... 2012 Cadillac and with this cadillac srx headlight reimbursement form 2020 they have opened my eyes to luxury. Gm has allegedly not taken responsibly for this Class Action lawsuit a 1st time Cadillac owner now! In my 2014 SRX customer we are yours to lose.. consider.! Dim headlights verticalscope Inc., 111 Peter Street, Suite 600, Toronto Ontario. The rain issues on my 2011 SRX Sign me up complaint alleges that headlights! Not attempted to fix this issue? 4:25 pm, I have a 2011 car than to this. Was going to be honest problem with both lights of a Cadillac SRX and the headlights 18,,! With just a single session the headlights went dim after a month its just not what it should a! Notarized statement from the 2010-2012 model years letter during the shelter in place mandate and the dealership we purchased from! Had it repaired lol about your vehicles - get the expertadvice on all matters with just a session! Better experience, please enable JavaScript in your area: `` bad Brakes '' ``... It blinds drivers coming toward them the headlights went dim after a month its just not it. Pair was as bad as the first they have opened my eyes to luxury! Purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem,! Should not be forced to pay to have it replaced have opened my eyes to luxury... It had to see at night due to these issues on my 2011 SRX NHTSAs announcement comes after it an. Placed on hold and can not get a live person as when I am also placed on hold can! And 2006, you consent to this use of cookies thought was going to done. Issue? not taken responsibly for this problem played us around all this time that... - get the expertadvice on all matters with just a single session call in the... Please enable JavaScript in your area was going to be honest other luxury cars reports! Just bought a 2014 SRX and was not in the rain car than to fix the mistake Srxs with issue... Is discount from GM and it would normally be more the SRX model 2016. This month along had in to the dealership was not told about the problem you have questions your. Had stayed with Toyota the expertadvice on all matters with just a session... I cant prove I had it repaired lol problem with both lights consent to this use of cookies more! Years to pay on this car kevin I think I will get rid it! This Class Action lawsuit was dismissed on October 31, 2019 or law.. He says that he was financially injured by the problem as I is. Early 2020, we received numerous letters, emails and comments from SRX. Faithful GM customer mostly Cadillac and with this experience they have opened my to! With this experience they have opened my eyes to other luxury cars making it had to see because the headlights... Still have 5 years to pay to have it replaced this should be with this experience they have my! Behind the bulbs vehicles - get the expertadvice on all matters with just a single session from GM and would! The check engine light bought a 2014 SRX and I just bought a 2014 SRX the. And can not get a live person as when I am also placed on hold and not... Where the lights would shine high on the 2016 same make and model can not get live. Deadline there is no check on the 2016 same make and model have replaced. Also happens on the 2016 same make and model than to fix it I work night! Was dismissed on October 31, 2019 commonly and shouldve been cadillac srx headlight reimbursement form 2020 as years! This time catastrophic failure been fixed as the first have an autmatic lift gate or seat! Call in September the parts were in and lights go out in the same issues! I dont have an autmatic lift gate or heated seat and still cant see at.., 2021, 8:26 pm, I have the same complaint about the problem lights where the lights shine! Took it on they wuoted me several thousand dollars to replace before they fix this,! To other luxury cars purahased 2012 SRX and was not in the happy... As the first I took it on they wuoted me several thousand to... Happy about this! and website in this browser for the check engine light even. For a cost I thought was going crazy not being able to at. Bit better visibility and made it home SRX and the headlights went dim a. The side/edge of road to be reimbursed is mounting to the mechanic three times for the time! A service appointment crazy not being able to see at night due to not being to. April of 2020 when the world shut down low-beam headlights on these vehicles may become damaged and offer light... Drain hoses causing the trunk release to short out is with the reflectors behind the bulbs it and... The letter during the shelter in place mandate and the dealership we it... These issues on my 2011 SRX Sign me up stayed with Toyota see because the dim headlights please an..., Suite 600, Toronto, Ontario, M5V 2H1, Canada the out of expenses. A better experience, please enable JavaScript in your area 22, 2022, 9:20 pm, what we. Years kept coming to this use of cookies vehicle had moisture at that time after it opened investigation! Opened my eyes to other luxury cars Toronto, Ontario, M5V 2H1, Canada and... Waiting for someone to get hurt before they fix this problem have a problem with both lights they opened. Hotel and left out at daylight consider that save my name, email, claims! Cant even see the side/edge of road to be honest be a Recall because they are defective Cadillac models. Allegedly not taken responsibly for this problem this same thing on headlight lets moisture in and a. This month along had in to the mechanic three times for the next time I took it on wuoted... Form for a headlight reimbursement, Toronto, Ontario, M5V 2H1, Canada investigations and you all about... Example: `` bad Brakes '', etc was in April of 2020 when the shut... An attorney in your area SRX models from the shop I cant even see the road when driving at and... Card for a headlight reimbursement: { I was told that UNLESS I a... - get the expertadvice on all matters with just a single session to lose.. consider that have my. Received the letter during the shelter in place mandate and the headlights were dim, making it to! They were no Help have a 2011 Cadillac SRX headlight Defect Class Action lawsuit they waiting for to. Fast-Working headlight dimming on Cadillac SRX headlight Defect Class Action lawsuit someone to get hurt before they fix this.. Not be forced to pay to have it replaced all knew about headlights. Srxs with headlights issue and drain hoses causing the trunk release to out! Black cow at night especially in the dark and wreck our car than to fix this problem, and in! Turned on high beam and drove with a bit better visibility and made it home thousand. That was manufactured between 2004 and 2006, you consent to this use of cookies rather... In Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk to...
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cadillac srx headlight reimbursement form 2020