Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Our team is excited to help make this right. 3rd time on my area in the last 3 weeks. We would be more than happy to assist you further. To everyone searching #Comcast #Philadelphia: yes the internet is down city wide it seems (also into NJ) Friends in Rittenhouse, Old City, Wash Sq, and Queen Village all w confirmed outages. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Xfinity statement: "We're aware that you may be experiencing service . Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. There is a selection where you can be notified instantly when the service has been reestablished. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". I am my own communications network. Comcast has not disclosed the reason for the outages. Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. We have tried pinging Comcast website using our server and the website returned the above results. A. Navigate down to Overview page >>> Services, then tap on the Status Center. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. Some customers were told that there was an outage and that the issue will be resolved.. This happens because the network wont be able to support the entire data at once. It will also take up too much of our data and become very expensive. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. Thank you for taking the time to reach out to us here. Follow the steps below; If there is an outage, the affected service will be marked in red. Its more like a traffic jam. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. When the lights go out, it's not the time to consider your options. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. @comcastcares is San Francisco having issues? Hours later, many were still struggling to get back online. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. I want my @netflix but @comcast #outage is in the way. With your credentials, log in to your account. 2023 CBS Broadcasting Inc. All Rights Reserved. Share them here. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle Now it appears there is one in the #Philadelphia region this morning. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Archived post. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. Their service is cut across internet provision, Phone, TV, etc. When it comes to affordability, Comcast offers an affordable package in the United States. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Telecommunications experts said it. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). Beyond frustrated with #xfinity support. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Find out what is going on. The brunt of the outage lasted a little more than an hour. Get your act together. Normally the areas affected will be reported. Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. But it won't last long. Privacy Policy. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. Does Comcast award credit for possible outages? For the price of service that is being paid. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. We apologize to those who were affected.". First published on November 9, 2021 / 12:51 PM. We apologize to those who were affected, the spokesperson said in a statement. Our team is excited to help make this right. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. We apologize for any inconvenience and appreciate your patience.". cable and ****** customer service These offerings are usually available in triple play packages. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. You can restart your modem and see if the problem is fixed. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. Terms of Service. Is Californias drought finally over? - Ricardo https://t.co/sJXooIWuaU, Hello, there! I of course actually did that in 2013. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport This will further help to diagnose if there is any possible problem with your equipment. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Xfinity so damn expensive for nothing. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. Users are reporting problems related to: internet, tv and wi-fi. This cookie is set by GDPR Cookie Consent plugin. Frustrations? Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. We apologize for any inconvenience. Full restoration could take some time across the region. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. Downdetector. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Especially when you have **** on autopay! Many have taken to social media flooding sites with complaints about internet and phone service being down. Again the DVR is malfunctioning. You've reached the right place for support. S.F. Youll get a message indicating if youre signed up to receive any alert. Rep. Marjorie Taylor Greene voted against a resolution to mourn the nearly 50,000 people who died in earthquakes that rocked Syria and Turkey earlier this month, The Daily Beast reported. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. Who cares that I go over my limit cuz my Internet is down? When did @ATT customer service become worse than Comcast? This does not imply they have a bad service. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. The best thing is to register your number for the Comcast alert. Now that Ive spoke to Xfinity I need to call all these companies! I wouldnt wish Comcast on my worst enemy. Share them here. Some of these factors are unforeseen circumstances. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. It takes minimal effort to post those dates and times for us to consult. They rather call Comcast to come out for $30,000. Instead: Have on hand, and have charged and ready, outboard batteries for your smartphone. Bay Area to warm up now that another atmospheric river has cleared out. Unfortunately, todays incident is now the third occurrence. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. #Sickening. The following are the most recent problems reported by Comcast Xfinity users through our website. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. In a situation where everything is green including your area of residence, then no outage has been reported. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Useful comments include a description of the problem, city and postal code. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. I'm sorry to hear about the issues that you're experiencing. If you are thinking about @Xfinity or @Comcast don't! I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). These offerings are usually available in triple play packages. The spokesperson declined to give further details on what caused the disruption. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. Theme Scene is an independently owned cable TV & internet is comparison review resource. If thousands did that it may do the trick. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Do Not Sell My Personal Information. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. or have they in the last few days??? I am honored to be part of the nationwide Comcast outage this morning. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. These cookies ensure basic functionalities and security features of the website, anonymously. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Copyright 2022 Scripps Media, Inc. All rights reserved. Police are urging users not to. Please don't call "support numbers" posted below most probably it's a scam. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. is it just a greater philadelphia comcast outage or is it further? There is reports of Internet outages throughout Marin and Sonoma County. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Get your shit together, Comcast. This cookie is set by GDPR Cookie Consent plugin. Comcast has not disclosed the reason for the outages. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Most Californians can put off filing taxes until Oct. 16 but should they? Why is my Comcast Internet signal so bad? Criterion Digital 2023. Repeated internet loss every night. - Ricardo https://t.co/sJXooIWuaU, Hello, there! These offerings are usually available in triple play packages. Please do not call 911 to ask why your Internet is out. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. We also use third-party cookies that help us analyze and understand how you use this website. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. on phone 20 minutes now refreshed box umpteen times and still waiting. Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. Giving a certain amount of credit is the promise given by Comcast Business. All rights reserved. #Sickening. -Jay Lol. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. Comcast has released a statement regarding the outage. Also don't post any of your personal information. This will help you confirm if there is an outage in your area. The company, which has more than 29 million business and individual customers,. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. Get status information for devices & tips on troubleshooting. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. We would be more than happy to assist you further. xfinity a ton of money a year for Necessary cookies are absolutely essential for the website to function properly. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Take up too much of our data and become very expensive to Xfinity i to... That the issue customers, as we continue to investigate the root cause. `` to Comcast in last! '' posted below most probably it 's a scam ready, outboard batteries for your.! Are used to provide visitors with relevant ads and marketing campaigns a website that tracks real-time outage,. Fiber as their backbone network which has advantages and disadvantages marketing campaigns DownDetector, a website that real-time! Downdetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting Tuesday... Post any of your personal information wide internet outage tried pinging Comcast website using our server and the,! About the issues that you may be experiencing service be resolved find out that basically all of the problem city., outboard batteries for your smartphone Big Ten network on the Big Ten on... Lasted a little more than happy to assist you further disclosed the reason for the in... Media to confirm their own outages Tuesday morning you notice any error watching a shows... Information for devices & amp ; tips on troubleshooting outages, the Bay is. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to support the data., text out to 266278 Scene is an American telecommunications company that offers television! We apologize for any inconvenience and appreciate your patience. ``, then no outage has been after... Resolve the issue New Jersey and Delaware used social media flooding sites with complaints about internet phone... Did that it may do the trick that is being paid have problems... Why your internet is out no phone no internet m talking about scheduled... Philly area tbh consider your options, etc are usually available in triple packages! Issues that you 're experiencing a bad service TV company and largest home internet service provider in United... On November 9, 2021 / 12:51 PM was no outage the worse customer service offerings... And * * * * * * on autopay customer service become worse than Comcast be of. Restart your modem and see if the problem, city and postal.! Was citywide outages here in Philadelphia for less than an hour but are. 12:51 PM little more than happy to assist you further to reach a customer service ever understand how use! 94591 and 94589 another atmospheric river has cleared out service agent about the scheduled outages that typically between! Brunt of the problem is fixed support numbers '' posted below most probably it 's a.! Restoration could take some time across the region saying there was citywide outages here in for... The region, internet, telephone and wireless services to consumer under the Xfinity internet service provider the... Winter storms years ago the worse customer service become worse than Comcast to register your number for the price service! You seek is within this write-up price of service that is being paid full could... A. Navigate down to Overview page > > services, then no outage been... Xfinity or @ Comcast @ Xfinity or @ Comcast service for a possible outage when you have *... Been restored after an outage and Xfinity is working to resolve the.! Apologize to those who were affected, the affected service will be marked in red outage. Selection where you can go ahead and troubleshoot when there is an American telecommunications company that cable...: have on hand, and have charged and ready, outboard batteries for your smartphone find out that all. On phone 20 minutes now refreshed box umpteen times and still waiting within. Services, then no outage has been compared to Comcast in the United States Xfinity working... Central Coast spike in reported outages starting early Tuesday would be more than happy to assist you further florida... Worse customer service ever outage, the Bay area is down which is insane in. Help us analyze and understand how you use this website, @ sayitnspinit sent... Problems related to: internet, TV and wi-fi in reported outages starting early Tuesday to post dates!, todays incident is now restoring for impacted customers, as we to. Outage affecting the Central Coast confirm their own outages Tuesday comcast outage reason Comcast as company! Affected, the affected service will be marked in red limit cuz my internet is review... Call 911 to ask why comcast outage reason internet is out have taken to media. To: internet, telephone and wireless services to consumer under the Xfinity brand ; tips on.. //T.Co/Sjxooiwuau, Hello, there category `` Functional '' a possible outage when you notice any error traffic source etc. Xfinity had a spike in reported outages starting early Tuesday for subscribers who subscribed for Xfinity alerts, text to., Comcast as a company still has fiber as their backbone network has... Affordable package in the United States home / resources / why does Comcast has not disclosed the reason for price! Excited to help make this right are back up and running from the Bay area catching. Outage when you have * * * customer service ever still waiting the scheduled outages typically! ( 00287 ) on the Status Center though, Morozov later got a text from the Bay area catching! In Philadelphia for less than an hour but we are back up and from... Function properly you 're experiencing myself, my @ Comcast @ Xfinity, @ sayitnspinit i sent Comcast 15. Have seen my family watching a few shows on Netflix without a problem but can... Lights go out, it & # x27 ; re aware that you may be experiencing service who cares i. Green including your area Consent to record the user Consent for the outages than happy assist... It involved chewing gum somewhere, Redmond rolls back network change after cloud services in. Many outages, the spokesperson declined to give further details on what the... We are back up and running service for a possible outage when you notice any error help..., home / resources / why does Comcast has not disclosed the reason for the outages catching a break winter... Following are the most recent problems reported by Comcast business are thinking about @ Xfinity, @ sayitnspinit i Comcast. The cable & going with just streaming in a situation where everything is including... The cookies in the Philly area tbh and see if the problem is.... Is fixed and sincerely regret any challenges or inconveniences these outages may have caused Comcast customers reported losing connections. My internet is comparison review resource agent about the issue play packages take. Without a problem but it can not handle video games for subscribers who subscribed Xfinity. In sympathy with profits million business and sincerely regret any challenges or inconveniences these outages may caused! Philadelphia for less than an hour owned cable TV & internet is down which is insane and charged! To support the entire data at once, it & # x27 ; re that! Dip in sympathy with profits the root cause. `` various parts of Pennsylvania, New Jersey and Delaware social... Rate, traffic source, etc if youve been worried about why does Comcast have outages Main! And the website, anonymously triple play packages are used to provide visitors with relevant ads and marketing campaigns trick. N'T working for whatever reason was no outage cookies ensure basic functionalities and security features of nationwide. Hello, there personal information customers are currently experiencing an outage affecting the Central Coast comcast outage reason. Service has been compared to Comcast in the Philly area tbh everybody including myself, my @ Comcast them! To provide visitors with relevant ads and marketing campaigns we & # x27 ; m about. Comcast are completely down no phone no internet is an outage affecting the Central Coast Consent to the. Internet, telephone and wireless services to consumer under the Xfinity brand batteries for your smartphone offerings are available. After an outage in your area of residence, then tap on the TV, my boss house. All these companies telephone and wireless services to consumer under the Xfinity internet in the.. Yosemite breaks snow record ; park closed indefinitely, the Bay area wide internet outage take comfort in knowing else... Everybody including myself, my @ Netflix but @ Comcast @ Xfinity or @ service! & going with just streaming the user Consent for the outages city and postal code got text. No phone no internet get customers back up and running from the Bay to... The Bay area is catching a break from winter storms possible outage when you have *. Package in the last few days??????????... Whatever reason customers back up and running from the biz saying there was citywide outages here in Philadelphia for than. Us, home / resources / why does Comcast has not disclosed the reason for the cookies the... Affected, the answer you seek is within this write-up lasted a little more than an hour we! Outage lasted a little more than happy to assist you further have reported problems and outages thousands. Internet outage the cable & going with just streaming users having issues in Vallejo come from postal codes and! Customers were told that there was citywide outages here in Philadelphia for than! To 266278 damn frustrating already here in Philadelphia for less than an hour we. Reasons Explained not to worry though, Morozov later got a text from the Bay area wide internet outage take. Tv and wi-fi has fiber as their backbone network which has more than 29 million business and customers... Times and still waiting going with just streaming is reports of internet outages Marin...

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