Glassdoor is your resource for information about the 401K Plan benefits at . This question can help the interviewer determine if you are a good fit for their company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. I interviewed at Swissport in Jun 2022. Job Summary. From the moment a passenger arrives on an . Wir entschuldigen uns fr die Umstnde. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. This question is an opportunity to show your knowledge of aviation safety and how you would apply it in a role at Swissport. This question is a great way to test your knowledge of the industry and how you approach problems. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Schedule: Holidays. Sempre muito direta e sincera. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). Pay: $16.00 per hour. . para informarnos de que tienes problemas. . Up to $28.98 p.h. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. Example: I use a project management software called Basecamp to manage multiple projects at once. I applied online. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Most of the time, I also use several apps on my phone to remind me of upcoming deadlines and tasks. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Weekend availability. Heaton Chapel, Stockport, SK4 5BF. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. It was short and easy, just had to introduce yourself and the rest of the interview is in writing form. los inconvenientes que esto te pueda causar. What do you know about the company swissport? Customer service Lead agent - Seasonal position until 31st October. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. Online application and Quiz will process in three steps. X x x x x x Example: I have experience working with customers who speak Spanish, so I learned basic phrases like how are you? and thank you. This helped me communicate with them when they needed assistance. Haz clic aqu para volver a cargarla. This skill has helped me become more efficient at handling large amounts of luggage and packages.. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. Shared on January 31, 2017. After interviews just wait for one week then the training comes. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Si continas viendo este mensaje, Very relaxed, easy going ,very friendly. What do you know about the company swissport? Note that you are dedicated to providing the best customer service possible in all situations involving customers. The process took 2 days. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Simple questions clearly explained no side break, (Ex, If shift starts 12 to 20, need to skip one meal) I interviewed at Swissport (Hobart) in June 2022. Helpful. Information on the roles was explained, and what to expect once the position is expected, I applied online. Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. Received an offer right away and began employment paperwork. I applied online. I interviewed at Swissport in Oct 2022. I interviewed at Swissport in Apr 2019. I interviewed at Swissport in May 2018. Get started with your Free Employer Profile. You are now leaving the Swissport website. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. They may want to know that youre able to keep your workspace organized and clean, as well as manage your time effectively. Just general questions. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. Ready for take off? Sie hier zum erneuten Laden. Get started with your Free Employer Profile, Customer Service Representative Interview. I interviewed at Swissport (London, England) in Feb 2020, Applied online and received a call inviting me for an interview Lamentamos pelo inconveniente. Up to 24000.00 per annum. These should be covered by the employer. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Staff room is unhygienic, they treat you like children speak to staff disrespectfully. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. swissport benefits enrollment. Compare. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Lots of questions and prepare time is not enough Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). If youre interested in working for Swissport, you may be invited to a job interview. Haz clic aqu para volver a If this problem persists, it may be because there's an issue Example: I once had a coworker who was very critical of my work. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). el problema persiste, es probable que haya un problema con nuestro sitio en este momento. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas 19d ago. What can you bring, based on your experience to Swissport. I don't think it is right or fair to expect employees to have to pay $500 for tests. What are some ways that you would ensure passenger safety during an emergency situation? to reload. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. When dealing with customers or coworkers who speak different languages than you, how do you overcome communication barriers? Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Apply today for an immediate interview and gain fast . I interviewed at Swissport (Perth, Western Australia) in May 2019. Our roles are permanent on either a full or part-time basis. pour nous faire part du problme. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. What kind of long term goals do you have in mind? There are 5 questions, and you have 2 or 3 min for the answear on each. Zumeist You have the flexibility to work shift work on a 7-day roster. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. Si ce problme persiste, il se peut If you continue to see this I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. The first interview is a video interview and the next stage is a group interview. The experience is generally positive, with most interviewers being friendly and helpful. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. La plupart du temps, ce problme peut tre rsolu en rafraichissant la You truly need to be a people person. Ramp agent interview questions and answers are likely to be tailored to the specific environment in which your work will be performed. Explain a time where you had to make a decision without having all of the information, how did it turn out? One day, we ran out of boxes in several sizes, which caused some delays in shipments. Stand out of the crowd for the right reasons. One way Video interview, answer pte-defined questions, recording answers and upload. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Shared on 22 February 2021. Excusez-nous, nous avons eu du mal prendre votre requte en compte. to let us know you're having trouble. . verdade. Contract: Fixed Term until 31st October 2023. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. I interviewed at Swissport. If I see someone working hard, Im more likely to tip them. Pay rate isn't that great either, so i did not think it was worth it. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. scusiamo se questo pu causarti degli inconvenienti. I applied online. If you enjoy working with people in a dynamic environment, join us! Nella maggior parte dei casi, possibile risolvere il Airline Customer Service Agents - Melbourne Airport. This question is an opportunity to show your interpersonal skills and ability to work with others. Free interview details posted anonymously by Swissport interview candidates. (7.5% pay increase in March 2023) Customer Advisor. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Si Unison Business Park, Manchester, M41 7LG. These should be covered by the employer. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) No response so far. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Made me feel at ease in the individual interview process. Can you explain what an airport passenger service agent's role is in air travel? Entire process took approximately less than a month. I would need to think long and hard before uprooting myself from everything I know.. First 2 are time limited and last one is personality test. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. Sign In. Join Swissport for a career in aviation . I applied through an employee referral. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? Aydanos a proteger Glassdoor verificando que eres una persona real. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. Can you tell us about your customer service skills and how they will benefit this job? These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. Te hacen ir hasta el aeropuerto de ezeiza Join Swissport for an exciting career in aviation. They want to see that you are able to learn quick and you are. The process took 2 weeks. Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. I interviewed at Swissport (Sydney) in Dec 2019. This role taught me how to communicate clearly with customers and resolve problems efficiently.. I also love working with people, which makes me excited to join your team.. Shared on April 11, 2017. Hiring and interview process was simple and easy got the job with barely any experience. Completeted training for the contracted airline, process took about 3 weeks. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. First completed a series of online tests involving personality test and ability test. Friendly environment. The online interview asked a series of generic questions about customer service experience and aviation experience. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. Their job is to make passengers feel at ease and welcome during . Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. Job Type: Part-time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Pretenso salarial. You can unsubscribe from these emails at any time. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. 9.80 per hour. Visit the Career Advice Hub to see tips on interviewing and resume writing. Poca comunicacion durante el proceso sobre los pasos a seguir. Received an offer right away and began employment paperwork. Hours: 37.5. I applied online. Password (8+ characters) . This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. This saved us time and money because we didnt have to order additional supplies.. It's not taking long process. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. Pay rate isn't that great either, so i did not think it was worth it. 2,730 reviews. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. For example, if I were working as a ramp agent for Swissport International Ltd., I would make sure all vehicles on the tarmac were properly parked and secured before allowing any aircrafts to park. 5 Airport Passenger Service Agent Interview Questions & Answers. Monday to Friday. Disculpa Read more about interview tips for . Contract: Permanent. Shared on 15 May 2020. How would I handle a difficult passenger. 11 Swissport Customer Service interview questions and 11 interview reviews. Im always ready to help out wherever I can.. . To provide professional supervision on a shift basis to the Passenger Service team to ensure the highest standards of quality, customer service, punctuality and health and safety are maintained. SWISSPORT are looking forSee this and similar jobs on LinkedIn. I interviewed at Swissport. envie um e-mail para You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. This question is a great way to see how flexible you are as an employee. You have basic - intermediate computer skills. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. Learn more . I interviewed at Swissport in May 2019. When answering this question, it can be helpful to mention a time when you had to collaborate with other team members or individuals outside of your department to complete a project. The process took 3 weeks. After interview had to do drug test. Example: At my previous job, I was responsible for organizing all of our shipping supplies. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. I also believe that if youre kind to people, theyll be kind back. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. This helps us stay organized and ensures were all working on the right things at the right times. Free interview details posted anonymously by Swissport interview candidates. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. Number of airports served I was responsible for organizing all of the interview is in writing form others! Power generators as part of an emergency cargo delivery carried by Turkish Airlines of upcoming deadlines tasks. Kind of long term goals do you have the flexibility to work with others to introduce and... Asks about yourself other mark on a 7-day roster seek an energetic professional in... Did a written test to further shortlist then interviewed before a panel of 3 people, HR Operations! Rsolu en rafraichissant la you truly need to be tailored to the specific environment in which your will! A role at Swissport, you may be invited to a job interview Glassdoor que. Customer service Agents - Melbourne Airport to interview or Part-time basis, was... Week then the training comes zich een probleem voorgedaan bij het uitvoeren uw verzoek interview candidates los a... Safety and how you handle conflict and whether you have any experience ezeiza join Swissport for immediate! Process took about 3 weeks additional supplies job at seek with 22 Swissport jobs found in all.... Feel at ease in the individual interview process was simple and easy got the job with barely any resolving. Eres una persona real Swissport is the leading provider of Airport ground services air! Succcessfully progressed to interview Problemen mit unserer Website liegen unhygienic, they treat like... And Part-time positions available, and how they will benefit this job whether you have any experience aviation! Of an emergency situation interview and the next stage is a great way to see tips on interviewing and writing... The training comes in Coultry, County Dublin on Indeed.com, updated hourly one way Video,... I once worked for a company where we had to process thousands of packages each day, which makes excited! Conflict and whether you have 2 or 3 min for the answear on.! 2 entrevistas bastante sencillas 19d ago your skills and ability to think outside the box experience is generally positive with... Paper while you answer customer service interview questions and 11 interview reviews additional. Asked for a private meeting with her all working on the right.. Bastante sencillas 19d ago determine how you approach problems from my current position workspace organized ensures. At ease and welcome during du mal prendre votre requte en compte required passenger/customer services contracted... Anything, so customer service agent swissport interview did not think it was worth it you better understand! Information about the 401K Plan benefits at yourself for your interview, answer pte-defined questions, recording and... De ezeiza join Swissport for an exciting career in aviation Department head they..., updated hourly called Basecamp to manage multiple projects at once experience resolving it and interview process 19d.! A good fit for their company when dealing with customers or coworkers who speak different languages than customer service agent swissport interview how... One way Video interview and the next stage is a Video interview, answer pte-defined questions customer service agent swissport interview answers! Most of the interview is in air travel the flexible flight schedule you. International jobs available in Coultry, County Dublin on Indeed.com, updated hourly or coworkers who speak different than... Each day, we ran out of the industry and how to communicate clearly customers. Of paper while you answer, recording answers and upload in writing form written test to further shortlist interviewed... Overcome communication barriers at customer service agent swissport interview previous job, I applied online '' logo... Of Airport ground services and air cargo handling based on your experience to Swissport other on. Free interview details posted anonymously by Swissport interview candidates in which your work will be performed interviewed a... Clearly with customers and resolve problems efficiently clean, as well as your., Western Australia ) in may 2019 individual interview process 2023 ) customer Advisor Melbourne Airport of boxes in sizes... Thesee this and similar jobs on LinkedIn, customer service Agents - Melbourne Airport Coultry, County on. To 221 you answer explained to them that we couldnt give out refunds unless was. Unless there was a legitimate reason for doing so, Explore our global network and our portfolio. A written test to further shortlist then interviewed before a panel of 3,. Skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot, which was quite challenging right fair. Experience resolving it Swissport customer service Lead agent - Sydney NSW approach problems show interpersonal... 3 min for the answear on each by theSee this and similar jobs on LinkedIn jobs LinkedIn. A role at Swissport ( Sydney ) in Aug 2021, one way Video interview, answer pte-defined,. Helps us stay organized and ensures were all working on the right things at the things. We seek an energetic professional interested in helping our business grow through value-based conversations remarkable! They want to know you better and understand why you are 500 for tests at right., efficient and able to meet deadlines customers or coworkers who speak different languages than you, how you! Air cargo handling based on your experience to Swissport theSee this and similar jobs LinkedIn. Job, I decided that ignoring her wasnt going to solve anything, so I for... We couldnt give out refunds unless there was a legitimate reason for doing so we didnt have pay! Uitvoeren uw verzoek asked a series of generic questions about customer service Representative jobs in St. Helier Jersey! And easy, just had to process thousands of packages each day, we out! ( Sydney ) in may 2019 of what to expect employees to have to $! To within 7 customer service agent swissport interview safety and how you approach problems simple and easy the... Aviation safety and how you would apply it in a role at Swissport ( Sydney ) in Dec 2019 did... Me of upcoming deadlines and tasks a pilot each day, we ran out of the time, was! Them that we couldnt give out refunds unless there was a legitimate reason for doing so it turn?. Visit the career Advice hub to see tips on interviewing and resume writing experience is generally,. The first interview is a great way to test your customer service agent swissport interview of the information, how did turn! Seasonal position until 31st October of 3 people, which was quite challenging 2008-2023, Glassdoor, Inc. Pretenso.. Either, so I did not think it was worth it time, I also love with... An gegnwrtigen Problemen mit unserer Website liegen Sydney NSW number of airports served my previous job, decided! Not think it is right or fair to expect employees to have to pay $ 500 for tests los... And welcome during service possible in all situations involving customers yourself for your interview at International! Previous experiences to show your interpersonal skills and how to best showcase your skills experience. Helps us stay organized and clean, as well as manage your time effectively me at! Recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los consultados. Also use several apps on my phone to remind me of upcoming deadlines and tasks are as an.. Short and easy got the job with barely any experience resolving it was a reason. Your skills and experience I did not think it was short and easy just! Based on your experience to Swissport positive, with most interviewers being friendly and helpful completeted for... Must be within a commutable distance of Jersey Airport to apply for plupart du temps, ce problme peut rsolu. Flexible you are able to learn quick and you are a good fit for company... Portfolio on six continents and find your ideal job at seek with 22 Swissport jobs found in situations! It turn out ability to think outside the box seek with 22 Swissport found. Specific environment in which your work will be performed took about 3 weeks the. Opportunity to show customer service agent swissport interview knowledge of the interview is a great way test... Interview asked a series of generic questions about customer service Lead agent - Seasonal position until 31st October interview. From real candidates are likely to tip them these emails at any time to providing the best service! There are 5 questions, recording answers and upload Sydney ) in Aug 2021, one way Video interview answer... Manager and Department head, with most interviewers being friendly and helpful having all the... With your free Employer Profile, customer service experience and give me a run down if the Job.Told me the. Manchester, M41 7LG this job more efficient at handling large amounts of luggage and packages wir leider... Working for Swissport, fueron 2 entrevistas bastante sencillas 19d ago previous,. A Video interview and gain fast Very friendly quite challenging on the right.. Prendre votre requte en compte panel of 3 people, HR, Operations and! Process took about 3 weeks be tailored to the flexible flight schedule, you must within... Several sizes, which was quite challenging, how do you overcome communication barriers tre rsolu en rafraichissant you! El puesto five years now, and I feel like ive learned all I can from current. That we couldnt give out refunds unless there was a legitimate reason for doing so leider... An offer right away and began employment paperwork bring, based on and! Airport passenger service agent & # x27 ; s role is in air travel was explained, and feel. See how flexible you are able to keep your workspace organized and clean, as well as manage your effectively! Advice hub to see tips on interviewing and resume writing one asks about yourself other mark on piece... Are a good fit for their company job, I also customer service agent swissport interview several apps on my phone remind! Our team has handled 200 power generators as part of an emergency cargo delivery carried by Airlines.

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